Starting a business is never easy. However, if you’re determined to take up entrepreneurship seriously and want to add value to society, nobody can stop you. A proverb says, “if you want to achieve something, a whole universe stands united to help you.” With the expansion of markets and industries, businesses have got no boundaries. Many industries are going through a revolution and are offering the best methods to start with. E-commerce has been the most popular industry these days as the industry is enjoying rapid growth. Online food delivery business is the major among these and many brands are entering the field.
Titozz is one such food delivery service that operates through an app. It allows its customers to order food from their favorite restaurants and get them delivered to their doorstep. Shivam Yadav is the founder of Titozz and his brothers, Satyam, Sundaram, and Vikram are the cofounders. The four brothers are managing the business along with delivery boys and vendors. Titozz has been the popular name in and around Navi Mumbai and the city as a whole.
The idea of starting this food delivery was seeded by Shivam Yadav. But these brothers didn’t have any experience or support in the business field. Before coming to this sector, five years ago, their business journey started with the offline grocery delivery business. Then they shifted to the vegetable delivery business. But as the vendor who used to supply vegetables and fruits was not maintaining the quality, it started affecting their business and customers started complaining due to their dissatisfaction with the service.
![](https://entrepreneurhunt.com/wp-content/uploads/2023/05/WhatsApp-Image-2023-05-09-at-18.16.25.jpg)
During the beginning days, Shivam and his business faced a lot of problems. He didn’t have any classical knowledge of leading a business. Moreover, he didn’t have even his father’s support as this was against his interest. His father had also thrown him out of the house. His elder brother Satyam had a job and there he got a loan to support his brother’s business. Sundaram Yadav’s technical IT knowledge found the right combination to give a kickstart to the business.
Titozz has its own app which is very handy and offers live tracking, fast service, and support to the customers. Titozz is committed to giving the best satisfaction to its customers through its mind-blowing service.
SATYAM YADAV has a deep understanding of the food delivery industry, and is able to use this knowledge to effectively communicate the value of our services to potential partners. He is able to present data and analytics in a clear and concise manner, making it easy for hotel owners and vendors to understand the benefits of working with us.”
TITOZZ offers cash back and other reward points for orders placed through their app. Through this, he tries to keep both the customers and vendors happier with their service. Top reviews from satisfied customers are proof of Titozz success. 90% repeat order rate is a testament to their glory.
Their business came into existence from the idea of providing a reliable and efficient food delivery service to people who are hungry and unable to find a store nearby. They haven’t looked back since that day and their business is constantly evolving since then. Moreover, they are scaling their business higher.
It doesn’t matter whether you have got a small or big business. But what really matters is how good your idea is and how it’s going to ease people’s lives. Providing the best service will always make your brand stand out from the crowd. As long as you provide the best service and have kept customer service as a priority, your brand will be on people’s minds. That’s the success mantra.
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